JSC "Elit Electronics" (ID 202268928) informs you that our company carries out sales only throughout Georgia and the products presented on our website (www.ee.ge) can be purchased only with a Georgian bank card.

When purchasing any equipment through the online store of JSC "Elit Electronics" (ID 202268928), the shipping company is JSC "Elit Electronics" (ID 202268928) or Wolt. On its turn, JSC "Elit Electronics" (ID 202268928) and Wolt only operate throughout Georgia to supply the goods of JSC Elit Electronics.

Note that JSC "Elit Electronics" (ID 202268928) does not sell products and does not offer transportation to customers outside the country.

In case of purchasing an item on the website of JSC "Elit Electronics" (ID 202268928), the customer has two options: to pick up the item himself/herself, or to use the delivery service.

JSC "Elit Electronics" (ID 202268928) is obliged to deliver the goods to the customer without delay, but no later than 5 working days after the conclusion of the contract, unless otherwise stipulated in the contract and the customer is informed and agrees to this.

If JSC "Elit Electronics" (ID 202268928) has not fulfilled the obligation within the period established by the first paragraph of this article, the customer has the right to set JSC "Elit Electronics" (ID 202268928) a reasonable additional time to fulfill the obligation. After the expiration of the additional term, in case of non-fulfillment of the obligation, the customer has the right to refuse the contract and demand compensation of damages in accordance with the procedure established by the civil legislation of Georgia.

Determining an additional term is not mandatory if it is clear that it will have no effect, or the customer has linked the performance of the contract to receiving the goods on time. If the goods are not delivered to the customer because they are not available, JSC "Elit Electronics" (ID 202268928) is obliged to immediately inform the customer about this.

JSC "Elit Electronics" (ID 202268928) is obliged to deliver to the customer the goods which are in accordance with the conditions stipulated in the contract.

The goods are considered to be in accordance with the terms of the contract, if they correspond to the description provided to the customer by JSC "Elit Electronics" and have the same properties that the sample of goods presented to the customer by JSC "Elit Electronics" (ID 202268928) had.

In the absence of the provided description, the goods are considered to be in accordance with the terms of the contract if they are useful for the purpose about which the customer informed JSC "Elit Electronics" (ID 202268928) during the conclusion of the contract and to which JSC "Elit Electronics" (ID 202268928) agreed.

If the customer does not inform JSC "Elit Electronics" (ID 202268928) about the purpose for which he wants to use the goods, the goods are considered to be in accordance with the terms of the contract, if they are suitable for the purpose for which they are normally used.

If the purpose of the normal use of the goods cannot be established, the goods are considered to be conforming to the terms of the contract if they have the characteristics of the goods of this type and function in the same way as the goods of the said type, as well as what the customer could reasonably expect based on the nature of the goods and the public statements made by them JSC "Elit Electronics" (ID 202268928), the manufacturer, its representative or other person responsible for placing the goods on the market, including through advertising and/or label.

For the purposes of this article, the goods are not considered defective if at the time of the conclusion of the contract the customer knew or should have known that the goods had a defect, or the defect in the goods is due to the material supplied by the customer.

The seller shall not be held liable for a public announcement of goods or services if it proves that:

a) It did not have or could not have information about this statement;

b) the information given in this statement was changed before the conclusion of the contract;

c) This statement could not influence the purchase of goods or services by the customer.

In order to avoid misunderstandings, the customer has the right not to accept the shipment delivered with damaged packaging from the transport company and to immediately inform JSC "Elit Electronics" (ID 202268928) about this fact by sending e-mail to the following address: INFO@EE.GE, or contact the information service at the number: 032 2 48 48 48.

Our company is focused on customer satisfaction. We strongly request our customers to carefully check the packaging of the shipment before signing the relevant documents of the transport agent. In case of damage to the packaging of the shipment, the customer has the right not to accept the shipment from the transport company or to open the shipment together with the transport agent before handing over, to make sure that it is not damaged and the model and quantity is correct, and only after that to sign the document of delivery of the shipment.

In case of damaged products received in undamaged packaging or an order received by mistake, please take a photo of the received delivery showing the damage and/or error and write to us about this fact in the following e-mail: INFO@EE.GE.

Standard delivery time is 1-5 working days. Due to unforeseen circumstances, the delivery period may be extended, about which the operator will inform you. The delivery price is determined according to the volume of the purchase, in the case of purchases over 50 GEL, delivery is free, for purchases up to 50 GEL, the delivery fee is 5 GEL.

In addition to standard delivery throughout Tbilisi and Batumi, express delivery service is available for certain products, the price of which is 5 GEL. In the case of express delivery, all items purchased before 4 o'clock during the day will arrive at the address by the end of the day, and those purchased after 4 o'clock in the first half of the next day.

After the item has been sold, the JSC "Elit Electronics" (ID 202268928) call center contacts the customer and agrees on the delivery time, If the item cannot be delivered to the address at the agreed time due to the customer's fault, this process starts again, the customer is contacted, the delivery time is agreed upon and delivery is made. Please note, that repeated transportation to the address is chargeable:

Repeated transportation

The customer has the right to inform the relevant service of JSC "Elit Electronics" (ID 202268928) about any adverse circumstances resulting from the shipment of the item, and the company reserves the right to make a final decision on the identified problem.

Please note, that collecting of 50 inch and larger TVs from the branch or warehouse by the customer is not permitted.

If the status of your order in our system is submitted and you have not received the shipment, please immediately write to us about this fact at the following e-mail address: INFO@EE.GE, and after identifying the problem, the company will take care of timely elimination of any misunderstandings/defects.

In addition, we inform you that JSC "Elit Electronics" is responsible for any kind of damage.

Express delivery

JSC "Elit Electronics" (ID 202268928) offers an express delivery service to its loyal customers.

This service can be used on a selected range of products presented on our website - mobile phones, notebooks, small household appliances or various digital accessories.

Express delivery service is available only in Tbilisi and Batumi. After adding the selected item to the cart and specifying the delivery address, our new functionality will appear (note that only selected products are eligible for this service).

If using the express delivery service, customers will be able to receive the desired item within 4 hours after the placement of the order. Orders made after 16:00 will be delivered to your address the next day, within the first 4 working hours.

Cost of express delivery service is 5 GEL, this amount will be automatically added to the cost of item after choosing the delivery term.

Collect from the store

You can collect the items purchased in the online store of JSC "Elit Electronics" (ID 202268928) from the desired branch.

To use the service, follow the instructions:

Add desired item to the shopping cart

In the delivery terms, select collect from the store

Choose desired store

Note:

* Specifying a personal address is also necessary in case of withdrawal from the store

* 50 inch and larger TVs are not allowed to be collected from the branch or warehouse

It is important to note the estimated delivery date of the order, which is indicated both in the list of stores and in the order review stage.

If the store you marked has stock of the ordered item and the order is confirmed before 18:00, you will be able to pick up the item on the same day. In other cases, please be guided by the specified deadlines.

After you complete the order and receive the order confirmation email, you can come to the branch. When visiting the store, you must present your order code and ID.

Please note that if the identity of the buyer and the person collecting the item do not match, it is necessary to inform us in advance and enter the data of the person who will take the item.

and enter the data of the person who will take the item.