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Shipping Terms

JSC "Elit Electronics" (ID 202268928) informs you that our company carries out sales only throughout Georgia.

When purchasing any equipment in the network of JSC "Elit Electronics" (ID 202268928), the transport company is JSC "Elit Electronics" (ID 202268928).

Note that JSC "Elit Electronics" (ID 202268928) does not sell products and does not offer transportation to customers outside the country.

In the case of purchasing an item in JSC "Elit Electronics" (ID 202268928) stores, the customer has two options: to pick up the item himself, or to use the delivery service.

The transport company is JSC "Elit Electronics" (ID 202268928). Shipping is free, unless the shipping distance exceeds 20 km. Fee over 20 km transportation for 1 km is 2.5 GEL;

JSC "Elit Electronics" (ID 202268928) is obliged to deliver the goods to the customer without delay, but no later than 5 working days after the conclusion of the contract, unless otherwise stipulated in the contract and the customer is informed and agrees to this.

If JSC "Elit Electronics" (ID 202268928) has not fulfilled the obligation within the period established by the first paragraph of this article, the customer has the right to set JSC "Elit Electronics" (ID 202268928) a reasonable additional time to fulfill the obligation. After the expiration of the additional term, in case of non-fulfillment of the obligation, the customer has the right to refuse the contract and demand compensation of damages in accordance with the procedure established by the civil legislation of Georgia.

Determining an additional term is not mandatory if it is clear that it will have no effect, or the customer has linked the performance of the contract to receiving the goods on time. If the goods are not delivered to the customer because they are not available, JSC "Elit Electronics" (ID 202268928) is obliged to immediately inform the customer about this.

JSC "Elit Electronics" (ID 202268928) is obliged to deliver to the customer the goods which are in accordance with the conditions stipulated in the contract.

The goods are considered to be in accordance with the terms of the contract, if they correspond to the description provided to the customer by JSC "Elit Electronics" and have the same properties that the sample of goods presented to the customer by JSC "Elit Electronics" (ID 202268928) had.

In the absence of the provided description, the goods are considered to be in accordance with the terms of the contract if they are useful for the purpose about which the customer informed JSC "Elit Electronics" (ID 202268928) during the conclusion of the contract and to which JSC "Elit Electronics" (IDC 202268928) agreed.

If the customer does not inform JSC "Elit Electronics" (ID 202268928) about the purpose for which he wants to use the goods, the goods are considered to be in accordance with the terms of the contract, if they are suitable for the purpose for which they are normally used.

If the purpose of the normal use of the goods cannot be established, the goods are considered to be conforming to the terms of the contract if they have the characteristics of the goods of this type and function in the same way as the goods of the said type, as well as what the customer could reasonably expect based on the nature of the goods and the public statements made by them JSC "Elit Electronics" (ID 202268928), the manufacturer, its representative or other person responsible for placing the goods on the market, including through advertising and/or label.

 The seller shall not be held liable for a public announcement of goods or services if it proves that:

a) It did not have or could not have information about this statement;

b) the information given in this statement was changed before the conclusion of the contract;

c) This statement could not influence the purchase of goods or services by the customer.

In order to avoid misunderstandings, the customer has the right not to accept the shipment delivered with damaged packaging from the transport company and to immediately inform JSC "Elit Electronics" (ID 202268928) about this fact by sending e-mail to the following address: INFO@EE.GE, or contact the information service at the number: 032 2 48 48 48.

Our company is focused on customer satisfaction. We strongly request our customers to carefully check the packaging of the shipment before signing the relevant documents from the transport agent. In case of damage to the packaging of the shipment, the customer has the right not to accept the shipment from the transport company or to open the shipment together with the transport agent before handing over, to make sure that it is not damaged and the model and quantity is correct, and only after that to sign the document of delivery of the shipment.

In case of damaged products received in undamaged packaging or an order received by mistake, please take a photo of the received delivery showing the damage and/or error and write to us about this fact in the following e-mail: INFO@EE.GE.

After the item has been sold, JSC "Elit Electronics" (ID 202268928) call center contacts the customer and agrees on the delivery time, If the item cannot be delivered to the address at the agreed time due to the customer's fault, this process starts again, the customer is contacted, the delivery time is agreed upon and delivery is made. Please note, that repeated transportation to the address is chargeable:

Repeated transportation

 

Repeat transportation

 

 

Refrigerator

70.00 GEL

 

Refrigerator Side By Side

140.00 GEL

 

Large household appliances

40.00 GEL

 

Small household appliances

20.00 GEL

 

Per 1 km above 20 km

3 GEL

 

 

The customer has the right to inform the relevant service of JSC "Elit Electronics" (ID 202268928) about any adverse circumstances resulting from the shipment of the item, and the company 

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