Shipping Terms
JSC
"Elit Electronics" (ID 202268928) informs you that our company
carries out sales only throughout Georgia.
When
purchasing any equipment in the network of JSC "Elit Electronics" (ID
202268928), the transport company is JSC "Elit Electronics" (ID
202268928).
Note
that JSC "Elit Electronics" (ID 202268928) does not sell products and
does not offer transportation to customers outside the country.
In
the case of purchasing an item in JSC "Elit Electronics" (ID
202268928) stores, the customer has two options: to pick up the item himself,
or to use the delivery service.
The
transport company is JSC "Elit Electronics" (ID 202268928). Shipping
is free, unless the shipping distance exceeds 20 km. Fee over 20 km
transportation for 1 km is 2.5 GEL;
JSC
"Elit Electronics" (ID 202268928) is obliged to deliver the goods to
the customer without delay, but no later than 5 working days after the
conclusion of the contract, unless otherwise stipulated in the contract and the
customer is informed and agrees to this.
If
JSC "Elit Electronics" (ID 202268928) has not fulfilled the
obligation within the period established by the first paragraph of this
article, the customer has the right to set JSC "Elit Electronics" (ID
202268928) a reasonable additional time to fulfill the obligation. After the
expiration of the additional term, in case of non-fulfillment of the
obligation, the customer has the right to refuse the contract and demand
compensation of damages in accordance with the procedure established by the
civil legislation of Georgia.
Determining
an additional term is not mandatory if it is clear that it will have no effect,
or the customer has linked the performance of the contract to receiving the
goods on time. If the goods are not delivered to the customer because they are
not available, JSC "Elit Electronics" (ID 202268928) is obliged to
immediately inform the customer about this.
JSC
"Elit Electronics" (ID 202268928) is obliged to deliver to the
customer the goods which are in accordance with the conditions stipulated in
the contract.
The
goods are considered to be in accordance with the terms of the contract, if
they correspond to the description provided to the customer by JSC "Elit
Electronics" and have the same properties that the sample of goods
presented to the customer by JSC "Elit Electronics" (ID 202268928)
had.
In
the absence of the provided description, the goods are considered to be in
accordance with the terms of the contract if they are useful for the purpose
about which the customer informed JSC "Elit Electronics" (ID
202268928) during the conclusion of the contract and to which JSC "Elit
Electronics" (IDC 202268928) agreed.
If
the customer does not inform JSC "Elit Electronics" (ID 202268928)
about the purpose for which he wants to use the goods, the goods are considered
to be in accordance with the terms of the contract, if they are suitable for
the purpose for which they are normally used.
If
the purpose of the normal use of the goods cannot be established, the goods are
considered to be conforming to the terms of the contract if they have the
characteristics of the goods of this type and function in the same way as the
goods of the said type, as well as what the customer could reasonably expect
based on the nature of the goods and the public statements made by them JSC
"Elit Electronics" (ID 202268928), the manufacturer, its
representative or other person responsible for placing the goods on the market,
including through advertising and/or label.
The
seller shall not be held liable for a public announcement of goods or services
if it proves that:
a)
It did not have or could not have information about this statement;
b)
the information given in this statement was changed before the conclusion of
the contract;
c)
This statement could not influence the purchase of goods or services by the
customer.
In
order to avoid misunderstandings, the customer has the right not to accept the
shipment delivered with damaged packaging from the transport company and to
immediately inform JSC "Elit Electronics" (ID 202268928) about this
fact by sending e-mail to the following address: INFO@EE.GE, or contact the
information service at the number: 032 2 48 48 48.
Our
company is focused on customer satisfaction. We strongly request our customers
to carefully check the packaging of the shipment before signing the relevant
documents from the transport agent. In case of damage to the packaging of the
shipment, the customer has the right not to accept the shipment from the
transport company or to open the shipment together with the transport agent
before handing over, to make sure that it is not damaged and the model and
quantity is correct, and only after that to sign the document of delivery of
the shipment.
In
case of damaged products received in undamaged packaging or an order received
by mistake, please take a photo of the received delivery showing the damage
and/or error and write to us about this fact in the following e-mail: INFO@EE.GE.
After
the item has been sold, JSC "Elit Electronics" (ID 202268928)
call center contacts the customer and agrees on the delivery time, If the item
cannot be delivered to the address at the agreed time due to the customer's
fault, this process starts again, the customer is contacted, the delivery time
is agreed upon and delivery is made. Please note, that repeated transportation
to the address is chargeable:
Repeated
transportation
Repeat
transportation |
|
|
|
||
Refrigerator |
70.00
GEL |
|
Refrigerator Side By
Side |
140.00 GEL |
|
Large
household appliances |
40.00
GEL |
|
Small
household appliances |
20.00
GEL |
|
Per
1 km above 20 km |
3 GEL |
|
The customer has the right to inform the relevant service of JSC "Elit Electronics" (ID 202268928) about any adverse circumstances resulting from the shipment of the item, and the company